Refund & Returns Policy

* Please Note:- All monitors display colours differently, I have done my best to photograph the yarn and all looks correct on my monitor but may look different on yours - if unsure please request a sample of the shade or shades you might require.

Exchange

If you wish to exchange goods you MUST contact Bubs 2 Grubs Knitting within 7 days of receipt of goods to discuss arrangements.  Patterns, books and sale items will not exchanged so please select carefully.  No refund will be offered on change of mind - exchange or shop credit only.  All associated postage costs will be at the customers expense and goods must be returned in unopened original condition.

Faulty

Faulty or wrongly supplied goods will be exchanged or refunded and postage will be at Bubs 2 Grubs Knittings expense.  You must contact me within 7 days of receipt of delivery.

Over ordered yarn:-

If you have spare balls left over from your project you are more than welcome to return them for a store refund - postage is at the customers expense.  As long as they are in the same condition as your received them.

 

Contact Karina via email or phone 08 98886114

 
 
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