Customer Feedback


Hi Karina,

Thank you once again, I received my order yesterday, delighted with the buttons, you have such a good variety, the patterns too, really pleased with them, you packed them beautifully too. Really appreciate it.

Look forward to shopping again soon.

Kindest regards



Hi Karina,

Thank you for your great service, honesty and communication. A real pleasure doing business with you. Your like a breath of fresh air on line. Real happy with the product too. Keep up the great work and guaranteed I'll be back.

Cheers to you.


Thanks, Karina! I just received the package. I love you, guys, you are the best in the market! No one ships as fast as you do! Thanks a lot!  Have a great day!



Thankyou for such WONDERFUL service and such a great range. As a busy full time working single mum, my knitting is my 'escape', however its pretty hard to get to the shops here in Melbourne with the busy life I lead.  I love the chance to browse Bubs2Grubs, choose what I want, buy it, and have it within a couple of days....all the way from W.A! Great service.



Dear Karina

I have received the parcel this morning and would like to thank you for your quick and brilliant service, everything exactly as I wanted.



Hi Karina,

My parcel arrived this morning. I look forward to starting my next projects and I'm sure to be ordering more wool from you in the near future.
Thanks for the great service!



Hi there, I just wanted to let you know after just making another purchase from your online store today, I cannot speak highly enough of your products and service. I do not purchase my yarn any where else now, you have all my
favourite brands of yarn and I really do hope you never close up your online store LOL. So thank you so much for your fantastic service and I can't wait to receive my next order. The only problem I have when purchasing from your store is you have so many gorgeous colours in the yarns I want that I always want to overspend my budget LOL. Thanks again.
Kindest regards


Hi Karina,

I just wanted to say what a pleasure it is to purchase from you. I have made purchases on 2 occasions so far, and both times have been very pleased with the exceptional service I have received. Your products are beautiful and
arrive well packaged. I will definitely be making further purchases from you in the future.

Warmest regards,



Hi Karina,

Thanks for letting me know. I purchased the sample pack off you just before Christmas and was absolutely thrilled with it! I’m making a queen-size afghan, so the last thing I wanted was to purchase a whole lot of a colour/s that turned out to not be what I was looking for. Having those samples to choose from has made it so much easier to select the yarns I need – money very well spent! Anyway, just wanted to let you know that the service you offer is amazing. Thank you so much for a fantastic online shopping experience.




Hi Karina,
I just want to say thank you very much for your excellent service. I am most impressed with the range of yarns available and the excellent, personalised customer service that you provide. I am only new to purchasing yarn online, however I must say that it is a pleasure doing business with you, and I will
definitely be recommending you to friends and family...  Have a Happy New Year!!! and Happy Knitting!!
Kind Regards,


Hi Karina,

Just wanted to let you know that my parcel arrived safe and sound, and
thank you for a quick and easy transaction. I live in a small town and the
wool I want is not always available, so to get exactly what I wanted was
just great.

I will be shopping with you again :) :)

Regards Andrea.


Hi Karina,  

My parcel arrived this morning and I am so very excited :)   Thank you for a great and personal service.
I will most certainly  be shopping with you again.  But until then I am going to spend the day marvelling at my new yarn...  (and you service)   :)
Yours Jenn


Thanks so much Karina. My yarn arrived today :) That was so quick! I can start my project tonight. I am so glad you have such an awesome online shop - all my  local yarn shops have closed down, one by one. We have a Spotlight and a Lincraft not too far away - but not the same as a dedicated yarn shop.  Keep up the fantastic job and thanks again for the great service.

Cheers, Karen


Hi Karina,
My parcel arrived safe and sound on Friday.  Thank you so much for sending so quickly.  I have half a sock already!  I couldn't resist putting aside my current project to make a start.
I will certainly be back to order again.  You never know when shopping on the internet if the glamour of a great website will translate to great customer service but yours certainly does.
I came across your website when searching online for a particular yarn that I can't buy locally and am amazed at the fabulous range that you have in stock.
Your website is gorgeous and is really lovely to shop on.  It has all the information I need to make a decision such as how much yarn to buy for each pattern.  My order arrived packaged beautifully with the pattern in a protective sleeve and the yarn in a bag.  And your little personal touch of a note on my invoice show that you really care.
Thank you again and I look forward to shopping with you again soon.
Happy Knitting



Hi Karina

What a great service you provided, my order arrived this morning.

Many thanks for your help. I will pass on to my knitting friends a link to bub2grubs.  



Hi Karina,

Thank you for your super efficient service! I received my wool order today. Most impressed!

Kind regards,



Dear Karina,

Thank you so much, my wool arrived today all safe & sound.  I hope to be back again in the future,  your service to customers is beyond brilliant.

Thanks again,



My parcel arrived last Friday, everything from order to delivery was as
perfect as it was the first time I ordered.   Thank you so much Karina, a
true professional



Hi Karina,

Thank you for your fast service and the care you took in packing ready for
postage.  Although I only ordered a few patterns, you took the time to place
each one in individual window sleeves then in the envelope for posting.
Such care is rare nowadays.  Thank you.  Also, your site is so easy to
navigate around.  I will certainly be making more purchases in the future.



Hi Karina

Thank you so much for a wonderful service and great contact, I was so excited to receive my parcel yesterday. I was like a kid excitedly looking at my new beautiful buttons, and was quick to begin knitting on the new needles which are amazing.
I have already told mum and others about your fabulous site and I'm sure they will be making purchases in the future.  Well done for providing such a great service and looking forward to returning many times.


Raewyne - NZ


Hi Karina,

My wool arrived yesterday. I am so impressed with your processing of the order and postage time. It is fantastic. This is my second order with you and my experiences have been so incredible. Keep up the high standard. I am certainly shopping with you again. Well done and thanks for your efforts. I will be telling my friends about your website. Enjoy your week.

Regards Kerri


Hi Karina

I just wanted to thank you again for your friendly, fast and efficient service – that's why I keep coming back to bubs2grubs.

Many thanks and have a good day.



Hi Karina, just wanted to let you know that my parcel has just arrived.  Thank you so much for your professional and very prompt service.  I'll be more than happy to deal with you again in the future and will have no hesitation in recommending Bubs 2 Grubs to anybody that has a need for wool.  In answer to your lovely message at the bottom of my invoice, I do both knit and crochet.

Thanks again



Hi Karina,

Wool arrived today I am very pleased with it can't seem to get nice cotton here.  I was very pleased with fast service. I will certainly order from you again.

Many thanks Karyn


Hello Karina

I received my patterns this morning.  I just had to let you know how impressed I am with your service.  It's impeccable.  Thank you so much.  I look forward to making purchases from you again in the near future.

Thank you again.

Kind regards



Thanks Karina for the parcels which arrived 2 days ago. Well packed and the
yarn is beautiful, will look fantastic knitted up. Ordering from your site
beats going out in the freezing weather and your service is much better than
the shops.



Dear Karina,

Thank you so much for your prompt delivery of my Invoice 3687.  You
certainly provide a wonderful service and I wouldn't go anywhere else now!
Too easy! (Sorry I didn't email you earlier, I was away for a few days)



Hi Karina,

Parcel of wool + pattern arrived here today. Thank you so much for all you help and the incredibly fast time between placing my order and package being delivered.
Has truly been a pleasure buying from you and will certainly be spreading details of your site far and wide and will look forward to getting back in touch when I need further knitting supplies.

Kind regards


Hi Karina,
Just wanted to let you know my order arrived today in perfect condition and
I am absolutely delighted with it !!
Many thanks for great friendly service and I hope to visit again soon.
Have a great weekend.
Kindest regards
Amanda (United Kingdom)


Hi Karina,

The booklet arrived yesterday thanks. It was very carefully packaged and waterproofed which was much appreciated given the amount of rain we have received in Sydney. Perfect condition.

Thanks very much.
Kind Regards,

Deb Q.


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