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Shipping & Returns

Australian Postage:-
 

*Please note the weight shown on your basket page will have 10% weight added to cover packaging*

All parcels and letter are charged at Aust Post rates - if your order is to large for a satchel postage has been capped at $25 but if there is an overcharge I will refund the difference back to you through your payment method.

 

International:-

Postal charges are calculated by the australia post calculator and do include a handling charge.

 

Returns

Please Note:- All monitors display colours differently, I have done my best to photograph the yarn and all looks correct on my monitor but may look different on yours - if unsure please request a sample of the shade or shades you might require.
 

 Exchange

If you wish to exchange goods you MUST contact Bubs 2 Grubs Knitting within 7 days of receipt of goods to discuss arrangements.  Patterns, books and sale items will not exchanged so please select carefully.  No refund will be offered on change of mind - exchange or shop credit only.  All associated postage costs will be at the customers expense and goods must be returned in unopened original condition.

 

 Faulty

Faulty or wrongly supplied goods will be exchanged or refunded and postage will be at Bubs 2 Grubs Knittings expense.  You must contact me within 7 days of receipt of delivery.

 

 

Contact Karina via email or phone 08 98886114