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Australian Postage:-

*Please note I post most days except Thursday and weekends, orders placed after 9.30am will usually be posted the next post day.*

All letters are sent via standard post unless express post is chosen during checkout.  Postage costs does include a packing charge.

*Please note the weight shown on your basket page will have 10% weight added to cover packaging*

Letter  0 – 125g  =  $2.50
Letter 126 – 250g =  $3.50
Letter 251 – 500g = $5.50
Parcels up to 500g Standard = $7.95 (1 - 9 50g ball)
Parcels up to 500g Express  =  $10.35 (1 – 9 50g balls)
Parcels 501g Standard  = $10

Parcels 501g Express = $12.35
Parcels 5kg Express Satchel = $21.70


All orders over $100 are posted free of charge via standard post - if New Customer discount is used when order is over $100 free postage will still apply.
 

International:-

Postal charges are calculated by the australia post calculator and do include a handling charge.

 

Returns

Please Note:- All monitors display colours differently, I have done my best to photograph the yarn and all looks correct on my monitor but may look different on yours - if unsure please request a sample of the shade or shades you might require.
 

 Exchange

If you wish to exchange goods you MUST contact Bubs 2 Grubs Knitting within 7 days of receipt of goods to discuss arrangements.  Patterns, books and sale items will not exchanged so please select carefully.  No refund will be offered on change of mind - exchange or shop credit only.  All associated postage costs will be at the customers expense and goods must be returned in unopened original condition.

 

 Faulty

Faulty or wrongly supplied goods will be exchanged or refunded and postage will be at Bubs 2 Grubs Knittings expense.  You must contact me within 7 days of receipt of delivery.

 

 Over ordered yarn:-

If you have spare balls left over from your project you are more than welcome to return them for a store refund - postage is at the customers expense.  As long as they are in the same condition as your received them.

 

Contact Karina via email or phone 08 98886114